DriveMaroc is a marketplace connecting customers with verified local rental companies in Morocco. Payment is always collected at pickup — we never charge your card. These terms define our roles and your rights.
1. Acceptance of Terms
By accessing or using DriveMaroc (www.drivemaroc.com), you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you may not use our service. These terms apply to all visitors, customers, and rental partners using the DriveMaroc platform.
DriveMaroc reserves the right to update these terms at any time. Continued use of the platform after changes constitutes acceptance of the new terms.
2. Service Description
DriveMaroc is a car rental marketplace that connects customers seeking to rent a vehicle in Morocco with verified local rental companies ("Partners"). DriveMaroc acts as an intermediary platform and is not itself a car rental company.
When you submit a booking request, it is sent to all available Partners in your selected city. The first Partner to accept becomes your rental provider. The rental contract is directly between you and the Partner — DriveMaroc facilitates the connection but is not party to the rental agreement.
3. Eligibility
To use DriveMaroc and rent a vehicle, you must:
By submitting a booking, you confirm that you meet all eligibility requirements.
4. Booking Process
Submitting a booking request on DriveMaroc does not guarantee a confirmed rental. Your booking enters a pending state until a Partner accepts it.
Once a Partner accepts:
DriveMaroc will attempt to match your request within 2 hours. If no Partner accepts within this window, you will be notified and the request cancelled at no charge.
5. Payment Terms
DriveMaroc operates on a pay-at-pickup model. No payment is charged by DriveMaroc at the time of booking. Full payment is collected directly by the rental Partner at the time of vehicle pickup in Moroccan Dirhams (MAD).
The price displayed during booking is an estimate based on currency conversion from MAD at the time of viewing. The final amount payable is the MAD price shown in your confirmation. Exchange rate fluctuations between booking and pickup are the responsibility of the customer.
Some Partners may require a refundable deposit (typically MAD 500–2000). Deposit terms are set by the Partner and will be communicated at pickup.
6. Cancellation & Modification
Customers may cancel or modify their booking free of charge by contacting DriveMaroc via WhatsApp (+1 623 312 4486) or email (hello@drivemaroc.com) before the scheduled pickup time.
DriveMaroc reserves the right to cancel any booking in the event of fraud, eligibility issues, or force majeure events.
7. Partner Rental Terms
The actual rental agreement — including insurance coverage, fuel policy, mileage limits, additional driver fees, and penalties for damage — is governed by the rental contract issued by the Partner at pickup. Customers are responsible for reading and understanding this contract before signing.
DriveMaroc is not liable for disputes arising from the rental contract between customer and Partner. However, we encourage customers to contact us if they experience issues — we will assist in mediation where possible.
8. Customer Responsibilities
By using DriveMaroc, you agree to:
Violations may result in loss of deposit, additional charges from the Partner, and suspension of your DriveMaroc account.
9. Limitation of Liability
DriveMaroc's liability is limited to the role of marketplace intermediary. We are not liable for:
Our maximum liability to you in connection with any booking shall not exceed the commission fees earned by DriveMaroc from that specific booking transaction.
10. Partner Terms
Rental companies joining DriveMaroc as Partners agree to:
DriveMaroc reserves the right to suspend or remove any Partner who violates these terms.
11. Intellectual Property
All content on DriveMaroc including logos, design, text, and code is the property of DriveMaroc and protected by applicable intellectual property laws. You may not copy, reproduce, distribute, or create derivative works from any part of the site without our express written permission.
12. Governing Law
These Terms are governed by the laws of the Kingdom of Morocco. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Marrakech, Morocco, unless otherwise required by applicable consumer protection laws in your country of residence.
13. Contact
For legal enquiries or questions about these Terms of Service:
Email: legal@drivemaroc.com
WhatsApp: +1 623 312 4486
Address: Avenue Mohammed VI, Marrakech 40000, Morocco
Questions about our terms?
Our team is happy to clarify anything.