Legal

Privacy Policy

Last updated: March 21, 2026

This policy applies to all users of www.drivemaroc.com

DriveMaroc is committed to protecting your privacy. We only collect data that is strictly necessary to provide our car rental booking service. We never sell your data.

1. Introduction

DriveMaroc ("we", "our", or "us") operates the website www.drivemaroc.com. This Privacy Policy explains how we collect, use, protect, and share information when you use our car rental marketplace in Morocco. By using DriveMaroc, you agree to the practices described in this policy. We take your privacy seriously and comply with applicable Moroccan data protection law (Law No. 09-08) and GDPR principles for EU/UK visitors.

2. Information We Collect

We collect information you provide directly when making a booking or contacting us:

Full name
Email address
Phone number
Pickup and drop-off location
Rental dates and duration
Vehicle preference and flight number (where provided)
Driver's license information (collected at pickup by the rental company)

We also automatically collect technical data including your browser type, device information, IP address, pages visited, and time spent on the site through standard web analytics.

3. How We Use Your Information

We use your personal information to:

Process and confirm your car rental booking
Send your booking request to available verified rental companies via SMS and email notification
Send you booking confirmation emails and status updates
Respond to your inquiries via email or WhatsApp
Improve our website and service quality
Prevent fraud and ensure platform security
Comply with legal obligations

We do not use your data for unsolicited marketing without your explicit consent.

4. How We Share Your Information

We share your booking details (name, phone, pickup location, dates, vehicle) with the rental company that accepts your booking — this is necessary to fulfil your rental agreement.

We work with the following trusted service providers:

Supabase (database and authentication infrastructure — EU data centres)
Twilio (SMS notification delivery to rental partners)
Resend / Email delivery providers (booking confirmation emails)

These providers are contractually bound to handle your data securely and only for the purpose of fulfilling our service. We do not sell your personal information to any third party.

5. Data Retention

We retain your booking records for up to 3 years from the date of your rental, as required for accounting and legal dispute purposes. You may request deletion of your personal data at any time by contacting us at privacy@drivemaroc.com — subject to any legal retention requirements we must comply with.

6. Your Rights

You have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data ("right to be forgotten")
Object to processing of your data
Request data portability (receive your data in a machine-readable format)

To exercise any of these rights, contact us at privacy@drivemaroc.com. We will respond within 30 days.

7. Cookies

DriveMaroc uses minimal cookies necessary for the website to function (session management, language preference). We do not use tracking or advertising cookies. You can disable cookies in your browser settings, though this may affect website functionality.

8. Security

We implement industry-standard security measures including HTTPS encryption, secure database storage via Supabase, and access controls. However, no method of transmission over the internet is 100% secure. In the event of a data breach that affects your rights and freedoms, we will notify you within 72 hours as required by applicable law.

9. Third-Party Links

Our website may contain links to external websites (e.g., Google Maps, WhatsApp). We are not responsible for the privacy practices of those sites. We recommend you review their privacy policies before providing any information.

10. Children's Privacy

DriveMaroc is not intended for use by persons under 18 years of age. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal data, please contact us at privacy@drivemaroc.com and we will delete it promptly.

11. Updates to This Policy

We may update this Privacy Policy from time to time. The updated date will be shown below. Continued use of DriveMaroc after changes constitutes acceptance of the updated policy. For significant changes, we will provide notice on the website homepage.

12. Contact Us

For any privacy-related questions, requests, or complaints:

Email: privacy@drivemaroc.com

WhatsApp: +1 623 312 4486

Address: Avenue Mohammed VI, Marrakech 40000, Morocco

If you are not satisfied with our response, you have the right to lodge a complaint with the relevant data protection authority in your country.

Have questions about your data?

Contact our privacy team directly.

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